Support

What do I need?

You need a Jellyfin server (version 10.11 or later) and a user account on it. Zoggyfin is only a client: it plays the media that is on your server. To try the app without a server, use the public Jellyfin demo server: address https://demo.jellyfin.org/stable, user name demo, no password.

Sign in

• Enter the server address with http:// or https:// and the port, for example http://10.0.0.20:8096.
• You can also sign in with Quick Connect. Approve the code in the Jellyfin web app of the same user.
• If the server is not reachable, check that your device is on the same network or that the internet address of the server is correct.

Home and internet addresses

A server can have more than one address. Open Settings, then the server, to add addresses. The app uses the first address that answers. With the Wi-Fi rule, the app uses the home address on your home Wi-Fi. This needs location access, because iOS gives the Wi-Fi name only with it. The app does not use your location.

Playback

• The server plays files directly when the device can open them. Other files are converted by the server, so the server needs enough power for that.
• If a video does not start, set a lower quality in the player or in Settings → Playback.
• Picture in Picture, AirPlay and background audio work from the player controls.

Downloads

Tap the download button on a movie, an episode, a season, an album or a playlist. The Downloads tab shows the queue, the progress and the space used. Downloads continue in the background. Downloaded items play without a connection, and the app sends your progress to the server later.

Watch together

Use SyncPlay to watch with other users of the same server, or use Nearby to watch with a device on the same network. The other device must accept local network access.

Privacy

Zoggyfin collects no data. Read the privacy policy.